by Lisette Sutherland | Nov 7, 2012 | Community Design
Over the last few years, I have helped deploy a lot of private social networks. As I watched more and more networks setup, a pattern for success began to emerge. With this information, my colleagues and I developed a workbook to help organizations create a successful...
by Lisette Sutherland | Oct 31, 2012 | Collaboration, Community Design, Community Management
It’s important to understand the functionality that private online communities offer to determine how a network would best suit your organization. Essentially, private social networks act as one or more of the following: 1. Networking Environment 2. Resource Hub...
by Lisette Sutherland | Oct 24, 2012 | Community Management
This week someone asked me “what exactly does an online community manager do?” I decided to answer in the form of a job description. Please feel free to copy and use the text in your own search to find an online community manager. Position...
by Lisette Sutherland | Oct 17, 2012 | Remote Working
For the last year, my colleague Gretchen and I have been writing a workbook together about online community engagement. Last week, we finished a major section, and decided to celebrate. Since we work remotely (she is in California and I am in the Netherlands), we came...
by Lisette Sutherland | Oct 10, 2012 | Remote Working
The possibilities that remote working bring to the business table are very exciting. Now, people with similar interests no longer have the barrier of location to keep them from collaborating together. I’ve been working remotely for over 6 years and I used the...
by Lisette Sutherland | Oct 3, 2012 | Community Management
Four years ago, I moved to the Netherlands. I’ve been trying to learn Dutch ever since. The first couple of years, I “tried” via osmosis: I listened real hard and managed to pick up the basics. When I started working with Dutch companies, I hoped...
by Lisette Sutherland | Sep 26, 2012 | Community Management
I just got back from a week of hiking and climbing with friends in the Swiss alps. One of the hikes we did was up to the Trifthütte. The hike took about 7 hours, and when we arrived at the hut, we were warmly greeted by Irene and Talak with a glass of tea and a...
by Lisette Sutherland | Sep 12, 2012 | Community Design, Community Management
“Sustainable solutions only happen by design. Good design is strategic, intentional and — as companies like Apple demonstrate — profitable.” – David Armano In the last few weeks, we’ve gone over the basic questions to ask when deciding whether...
by Lisette Sutherland | Sep 5, 2012 | Community Design, Community Management
“One of the main reasons for members to join the community is the opportunity to exchange key business intelligence and information with others who work in the same sector or functional area, with similar responsibilities in similar organisations.” – ...
by Lisette Sutherland | Aug 29, 2012 | Community Design, Community Management
“Indeed, social networking conversations create a level of immediacy and a kind of public intimacy that is impossible with traditional marketing. ” – Social Media: Report (PDF) As we all know, public social networks can be great tools to help...
