by Lisette Sutherland | Jun 30, 2015 | Community Management, Employee Engagement, Online meetings, Remote Working
In college, I was a member of a student group where each meeting began with a short opening question. I didn’t know anything about meeting facilitation at the time, but I remember liking that part of the meeting. Fast forward to when I became a manager leading a...
by Lisette Sutherland | Jun 12, 2013 | Community Design, Community Management
For the last four years, I helped organizations and businesses design and set up private online communities. I was recently challenged to design an engagement strategy for customers of a new SaaS product. Naturally, I started to think about what the similarities and...
by Lisette Sutherland | Feb 14, 2013 | Community Design, Community Management
This week, I was asked to give a presentation at the Chase Conference in London highlighting the benefits of private social networks and presenting six strategies for increasing an organisation’s engagement and retention rates. The attendees were decision makers...
by Lisette Sutherland | Dec 19, 2012 | Community Management
A couple of weeks ago, I placed an order with Viking, an office supply company, because they were offering a free coffee maker with every purchase of over 40 euros (it was a particular one I’d been wanting). There are things that are always good to have in stock...
by Lisette Sutherland | Dec 5, 2012 | Community Design, Community Management
To request a speaking engagement, please email lisette@lisettesutherland.com Last week I had the pleasure of traveling to London to attend the Discovery Day conference hosted by Advanced Solutions International. The attendees were decision makers for organizations...
by Lisette Sutherland | Nov 14, 2012 | Community Design, Community Management
Private social networks succeed when organizations offer their members features that they NEED. So the first step in building a useful community – is to understand who you are building it for. Once you understand who you are speaking to, you can create content...
