Lisette Sutherland
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Welcome new members with generosity and thoughtfulness

by Lisette Sutherland | Dec 19, 2012 | Community Management

A couple of weeks ago, I placed an order with Viking, an office supply company, because they were offering a free coffee maker with every purchase of over 40 euros (it was a particular one I’d been wanting). There are things that are always good to have in stock...

The basic ingredients for creating community

by Lisette Sutherland | Sep 26, 2012 | Community Management

I just got back from a week of hiking and climbing with friends in the Swiss alps. One of the hikes we did was up to the Trifthütte. The hike took about 7 hours, and when we arrived at the hut, we were warmly greeted by Irene and Talak with a glass of tea and a...

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